Troubleshooting

Find solutions to common issues and get back to marketing. If you can't find what you're looking for, contact our support team for personalized assistance.

Quick Fixes

Clear Browser Cache

Many issues can be resolved by clearing your browser cache and cookies.

  1. 1. Open browser settings
  2. 2. Navigate to Privacy & Security
  3. 3. Clear browsing data (last 24 hours)
  4. 4. Restart browser and try again

Check System Status

Verify that all Markety AI services are operational.

View Status Page →

Verify Integrations

Ensure third-party platform connections are active and authorized.

Check Integrations →

Update Payment Method

Expired cards or failed payments can cause service interruptions.

Update Billing →

Still Need Help?

Our support team is available 24/7 to help resolve any issues you're experiencing.